CDE of the Year Awards 2021: Meet the winners

 27 July 2021

Credentialled Diabetes Educators (CDEs) are Australia’s ‘go to’ qualified healthcare specialists for people with diabetes. They are healthcare practitioners qualified to provide a personalised approach to diabetes education and care. They work with other healthcare practitioners and provide services to people with diabetes, empowering and assisting them in dealing with daily self-management.

The CDE of the Year Awards recognise and acknowledge outstanding CDEs and their extraordinary contributions to their communities. These CDEs have excelled in the provision of high-quality diabetes education, and consistently work to empower those with diabetes. This award program is run by the Australian Diabetes Educators Association and financially supported by Eli Lilly.

Winners are nominated by their peers and colleagues and selected based on criteria of excellence. Each state and territory is eligible for a winner, and from this pool, a national winner is selected to receive the prestigious ‘Jan Baldwin National CDE of the Year’ title. State winners will receive a $1,000 scholarship. The national Jan Baldwin winner will receive a $5,000 scholarship and the opportunity to speak at the 2021 Australasian Diabetes Congress.


Mark Shah

National winner: The CDE of the Year 2021 is Mark Shah

The CDE of the Year 2021 is Mark Shah. Mark is also the Western Australian CDE of the Year 2021.

Mark has worked as a Registered Nurse for the past 23 years and as a CDE for 18 years. His nursing career started at Royal Perth Hospital, where he cared for many people living with the complications of diabetes. After some years working as a dialysis nurse, an opportunity opened up within diabetes where Mark was mentored and encouraged to do further studies.

He became a CDE in 2003 and quickly learned about the optimism of technology, new treatments and the everyday struggles of living with diabetes.

Ever keen to learn more, Mark enrolled in the Nurse Practitioner program and became an endorsed NP in 2006. The following year he moved to Princess Margaret Hospital to start the work he continues today, working as an NP and CDE.

He now cares for children with all diabetes types, particularly youth onset type 2 diabetes where he is also collaborating on several research studies.

Congratulations on this well-deserved award and thank you for your contribution to the diabetes community, Mark. 


CDE of the Year Awards 2021: Annette Parkes

New South Wales CDE of the Year: Annette Parkes-Considine

Annette started her Nursing career as an AIN 30yrs ago. She then did her EEN training before attending University to become an RN, then a CDE. Annette is a proud nurse who has always advocated for her patients having lived experience with Type 1 Diabetes. Today she works at Hunter Diabetes Centre where she provides education and support to all patients living with this chronic health condition. She loves diabetes technology as she can see the huge benefit it provides. Annette is also involved with several of the Clinical Trials run at Hunter Diabetes Centre. She enjoys being able to offer her patients tailored care to help improve their quality of life and reduce their burden. Annette also provides education and support to hospital staff and patients at a number of local private hospitals. She is particularly passionate about supporting adults with type 1 diabetes and facilitates a casual “type 1 catch up” once a month.

“I am extremely humbled by this nomination especially as I don’t see my career in Diabetes as being “work”. I consider myself very fortunate to be surrounded by my supportive family, the team of dedicated Doctors and Educators at Hunter Diabetes Centre and of course my awesome patients.”


Katherine Sheppard

Australian Capital Territory CDE of the Year: Katherine Sheppard

Katherine’s passion for diabetes education emerged whilst working as a practice nurse at Fisher Family Practice in the ACT. Here she realised there was a need for providing high-quality diabetes education and support. She has been working as a Registered Nurse for 20 years working in a variety of areas. Katherine completed her diabetes traineeship at The Canberra Hospital, where she had the opportunity to work throughout the diabetes service and gain exposure across the whole service.  She then went on to work at Diabetes NSW & ACT, becoming an OzDAFNE facilitator. At Diabetes NSW & ACT, she worked with a supportive team who helped her gain a deeper understanding to be able to help clients by providing them with the tools to help them manage their diabetes. Katherine now works at ACT Health in a multi-disciplinary team. She often says how fortunate she is to be part of this team and to have a  continual learning experience from both the clients and the team.

“Being awarded CDE of ACT for 2021 came as a complete surprise. It’s lovely to be acknowledged for the work we do as diabetes educators and [to know that] somebody has taken the time to put in the nomination. Katherine works in a fantastic team and the educators she works with equally share the commitment and enthusiasm for diabetes education.”  


Cindy Tolba

South Australia CDE of the Year: Cindy Tolba

Cindy is an Accredited Clinical Pharmacist and a Credentialled Diabetes Educator (CDE), who has always been passionate about diabetes. She has been involved in several committees and reestablished other networks, such as the Diabetes and Mental health Professionals Network (MHPN). She also formed the South Australian Pharmacist Diabetes Educators  Network (SAPCN) with a colleague.  These networks were designed to enhance the education of diabetes for other health professionals.

Cindy has been supporting students undergoing their 1000 credentialing hours. She does this by finding ways to improve their clinical diabetes work experience by connecting with South Australian Health and Medical Research Institute (SAHMRI) in Adelaide and empowering them to finish their credentialing. Cindy is currently working in several general practice clinics and has established a diabetes clinic in a community pharmacy.

“I am very honoured and humbled to have been acknowledged to receive this award and would to thank my colleagues for their ongoing support and mentorship for my own learning journey.”


Heike KrausseQueensland CDE of the Year: Heike Krausse

Heike has been a Registered Nurse for 34 years, with a Diploma in Comprehensive Nursing Studies and a specialization in Diabetes Education and Management. Since 1999, Heike has worked as an ADEA CDE, working full time in tertiary/quaternary level health care organisations and maintaining ADEA member involvement at state and national levels. She has been the NSW and Queensland state conference organising chairs, programme and finance officer, chair of state and national conferences, and collaboratively involved in a variety of state and national diabetes-specific development papers, guidelines, programmes and policies. These state executive positions engaged her high-level organisation, communications, budgeting, and financial management skills, leading her to become an industry liaison and CDE career support. The supportive mentoring and industry relationships she encountered culminated in her becoming an ADEA Board Director from 2013-2018, and ADEA Finance Officer from 2015-2018. Her highest priority remains individualised support of adults with diabetes, for empowered self-management education and care.

“I am honoured to be nominated amongst many worthy peers. Through my nomination as Queensland CDE of the Year for 2021, I will continue to promote the individual empowerment approach for diabetes self-management. Technology is significantly beneficial for self-managed solutions; however, it is not as powerful as the underlying personal psychological, social and emotional resilience that managing diabetes requires.”


Angelica Rostov

Victorian CDE of the Year: Angelica Rostov

Angelica arrived in Australia in 2001 from Russia with little English. Starting from English school for immigrants, she managed to build a successful career being a single mum as well. In 2005 she managed to get her registration as a pharmacist. During her preparation for exams and being a trainee pharmacist, she was also doing a postgraduate study, which she finished in 2006 with a graduate diploma in a clinical pharmacy.  In 2007 Angelica was accredited to provide Medication management review, which she was doing since. During her job as an accredited pharmacist, she realised how little patients understand about diabetes. To increase her knowledge and provide a better education for patients, she completed her certificate in diabetes education at Deakin University. Angelica undertook her credential hours in a few places, including volunteer jobs in hospitals and diabetes camps. Angelica has worked as a CDE since 2017.

“I am very excited to win this award as a recognition of my hard work to become a CDE and my journey as a CDE. Every year I endeavour to maximise the education I undertake to provide my patients (and GP I am working with) with updated knowledge and excellence service”.


Tasmania CDE of the Year: Joanne Saunders

Jo has been working at the John Morris Diabetes Centre (JMDC) in Launceston Tasmania for over  20 years. JMDC is a busy unit serving the north of Tasmania for those with type 1 diabetes ( both children and adults), gestational diabetes and complex type 2 diabetes. She also worked in private practice for 8 years working across both areas. Jo was ADEA Tasmanian Branch Chair from 2010 to 2014. She still enjoys supporting Diabetes Tasmania’s Junior Camp each year.

“I feel fortunate that my work has allowed me to be a part of so many people’s lives. People who inspire me every day with how they manage and thrive with such a challenging condition. I am honoured that these same individuals have taken time in their busy lives to support my nomination for this award. I appreciate that immensely and thank them and my colleagues at JMDC.”

CDE of the Year Awards 2021: Meet the winners

 27 July 2021

Credentialled Diabetes Educators (CDEs) are Australia’s ‘go to’ qualified healthcare specialists for people with diabetes. They are healthcare practitioners qualified to provide a personalised approach to diabetes education and care. They work with other healthcare practitioners and provide services to people with diabetes, empowering and assisting them in dealing with daily self-management.

The CDE of the Year Awards recognise and acknowledge outstanding CDEs and their extraordinary contributions to their communities. These CDEs have excelled in the provision of high-quality diabetes education, and consistently work to empower those with diabetes. This award program is run by the Australian Diabetes Educators Association and financially supported by Eli Lilly.

Winners are nominated by their peers and colleagues and selected based on criteria of excellence. Each state and territory is eligible for a winner, and from this pool, a national winner is selected to receive the prestigious ‘Jan Baldwin National CDE of the Year’ title. State winners will receive a $1,000 scholarship. The national Jan Baldwin winner will receive a $5,000 scholarship and the opportunity to speak at the 2021 Australasian Diabetes Congress.


Mark Shah

National winner: The CDE of the Year 2021 is Mark Shah

The CDE of the Year 2021 is Mark Shah. Mark is also the Western Australian CDE of the Year 2021.

Mark has worked as a Registered Nurse for the past 23 years and as a CDE for 18 years. His nursing career started at Royal Perth Hospital, where he cared for many people living with the complications of diabetes. After some years working as a dialysis nurse, an opportunity opened up within diabetes where Mark was mentored and encouraged to do further studies.

He became a CDE in 2003 and quickly learned about the optimism of technology, new treatments and the everyday struggles of living with diabetes.

Ever keen to learn more, Mark enrolled in the Nurse Practitioner program and became an endorsed NP in 2006. The following year he moved to Princess Margaret Hospital to start the work he continues today, working as an NP and CDE.

He now cares for children with all diabetes types, particularly youth onset type 2 diabetes where he is also collaborating on several research studies.

Congratulations on this well-deserved award and thank you for your contribution to the diabetes community, Mark. 


CDE of the Year Awards 2021: Annette Parkes

New South Wales CDE of the Year: Annette Parkes-Considine

Annette started her Nursing career as an AIN 30yrs ago. She then did her EEN training before attending University to become an RN, then a CDE. Annette is a proud nurse who has always advocated for her patients having lived experience with Type 1 Diabetes. Today she works at Hunter Diabetes Centre where she provides education and support to all patients living with this chronic health condition. She loves diabetes technology as she can see the huge benefit it provides. Annette is also involved with several of the Clinical Trials run at Hunter Diabetes Centre. She enjoys being able to offer her patients tailored care to help improve their quality of life and reduce their burden. Annette also provides education and support to hospital staff and patients at a number of local private hospitals. She is particularly passionate about supporting adults with type 1 diabetes and facilitates a casual “type 1 catch up” once a month.

“I am extremely humbled by this nomination especially as I don’t see my career in Diabetes as being “work”. I consider myself very fortunate to be surrounded by my supportive family, the team of dedicated Doctors and Educators at Hunter Diabetes Centre and of course my awesome patients.”


Katherine Sheppard

Australian Capital Territory CDE of the Year: Katherine Sheppard

Katherine’s passion for diabetes education emerged whilst working as a practice nurse at Fisher Family Practice in the ACT. Here she realised there was a need for providing high-quality diabetes education and support. She has been working as a Registered Nurse for 20 years working in a variety of areas. Katherine completed her diabetes traineeship at The Canberra Hospital, where she had the opportunity to work throughout the diabetes service and gain exposure across the whole service.  She then went on to work at Diabetes NSW & ACT, becoming an OzDAFNE facilitator. At Diabetes NSW & ACT, she worked with a supportive team who helped her gain a deeper understanding to be able to help clients by providing them with the tools to help them manage their diabetes. Katherine now works at ACT Health in a multi-disciplinary team. She often says how fortunate she is to be part of this team and to have a  continual learning experience from both the clients and the team.

“Being awarded CDE of ACT for 2021 came as a complete surprise. It’s lovely to be acknowledged for the work we do as diabetes educators and [to know that] somebody has taken the time to put in the nomination. Katherine works in a fantastic team and the educators she works with equally share the commitment and enthusiasm for diabetes education.”  


Cindy Tolba

South Australia CDE of the Year: Cindy Tolba

Cindy is an Accredited Clinical Pharmacist and a Credentialled Diabetes Educator (CDE), who has always been passionate about diabetes. She has been involved in several committees and reestablished other networks, such as the Diabetes and Mental health Professionals Network (MHPN). She also formed the South Australian Pharmacist Diabetes Educators  Network (SAPCN) with a colleague.  These networks were designed to enhance the education of diabetes for other health professionals.

Cindy has been supporting students undergoing their 1000 credentialing hours. She does this by finding ways to improve their clinical diabetes work experience by connecting with South Australian Health and Medical Research Institute (SAHMRI) in Adelaide and empowering them to finish their credentialing. Cindy is currently working in several general practice clinics and has established a diabetes clinic in a community pharmacy.

“I am very honoured and humbled to have been acknowledged to receive this award and would to thank my colleagues for their ongoing support and mentorship for my own learning journey.”


Heike KrausseQueensland CDE of the Year: Heike Krausse

Heike has been a Registered Nurse for 34 years, with a Diploma in Comprehensive Nursing Studies and a specialization in Diabetes Education and Management. Since 1999, Heike has worked as an ADEA CDE, working full time in tertiary/quaternary level health care organisations and maintaining ADEA member involvement at state and national levels. She has been the NSW and Queensland state conference organising chairs, programme and finance officer, chair of state and national conferences, and collaboratively involved in a variety of state and national diabetes-specific development papers, guidelines, programmes and policies. These state executive positions engaged her high-level organisation, communications, budgeting, and financial management skills, leading her to become an industry liaison and CDE career support. The supportive mentoring and industry relationships she encountered culminated in her becoming an ADEA Board Director from 2013-2018, and ADEA Finance Officer from 2015-2018. Her highest priority remains individualised support of adults with diabetes, for empowered self-management education and care.

“I am honoured to be nominated amongst many worthy peers. Through my nomination as Queensland CDE of the Year for 2021, I will continue to promote the individual empowerment approach for diabetes self-management. Technology is significantly beneficial for self-managed solutions; however, it is not as powerful as the underlying personal psychological, social and emotional resilience that managing diabetes requires.”


Angelica Rostov

Victorian CDE of the Year: Angelica Rostov

Angelica arrived in Australia in 2001 from Russia with little English. Starting from English school for immigrants, she managed to build a successful career being a single mum as well. In 2005 she managed to get her registration as a pharmacist. During her preparation for exams and being a trainee pharmacist, she was also doing a postgraduate study, which she finished in 2006 with a graduate diploma in a clinical pharmacy.  In 2007 Angelica was accredited to provide Medication management review, which she was doing since. During her job as an accredited pharmacist, she realised how little patients understand about diabetes. To increase her knowledge and provide a better education for patients, she completed her certificate in diabetes education at Deakin University. Angelica undertook her credential hours in a few places, including volunteer jobs in hospitals and diabetes camps. Angelica has worked as a CDE since 2017.

“I am very excited to win this award as a recognition of my hard work to become a CDE and my journey as a CDE. Every year I endeavour to maximise the education I undertake to provide my patients (and GP I am working with) with updated knowledge and excellence service”.


Tasmania CDE of the Year: Joanne Saunders

Jo has been working at the John Morris Diabetes Centre (JMDC) in Launceston Tasmania for over  20 years. JMDC is a busy unit serving the north of Tasmania for those with type 1 diabetes ( both children and adults), gestational diabetes and complex type 2 diabetes. She also worked in private practice for 8 years working across both areas. Jo was ADEA Tasmanian Branch Chair from 2010 to 2014. She still enjoys supporting Diabetes Tasmania’s Junior Camp each year.

“I feel fortunate that my work has allowed me to be a part of so many people’s lives. People who inspire me every day with how they manage and thrive with such a challenging condition. I am honoured that these same individuals have taken time in their busy lives to support my nomination for this award. I appreciate that immensely and thank them and my colleagues at JMDC.”